Privacy Policy

Effective date: April 20, 2020

1. Platypus Partners Privacy Statement

1.1. Platypus Partners is committed to protecting your privacy. This privacy statement states the practices for the Platypus Partners Web site (, including the type of personal and non-personal information collected and tracked, how the information is used, and with whom the information is shared. This Online Privacy Statement does not outline how Platypus Partners Pty Limited, or its affiliates, handles personal information collected "offline". For further information regarding privacy practices for "offline" information please contact

2. Personal Information

2.1. This refers to information that identifies you, or lets us know the specifics of who you are. When you use our Site, for example, if you order a product or service, download a demonstration copy of software or correspond with us, we may ask you to provide personal information. This may include your name, mailing address, telephone number, facsimile number, e-mail address, and details about your company and your business role. We also collect personal information about other people if you ask that we send products or information directly to other people.

3. Non-Personal Information

3.1. This refers to information that does not (of itself) identify you. The non-personal information we collect when you visit our Site may include the Uniform Resource Locator ("URL") of the Web site that you came from before visiting our Site, which browser you used to come to our Site, your Internet Protocol ("IP") address, and any search terms entered on our Site.

4. Why We Collect Personal and Other Information

4.1. Platypus Partners will primarily use your personal and other information to:

  • Allow you to purchase and/or download products and/or receive support on Platypus Partners products.
  • Gather demographic information about Platypus Partners web site visitor trends to help us make the site more useful to visitors and customise our advertising.
  • We collect personal information when you download the demonstration software products. We collect this information to communicate with you about the product you have downloaded and to offer you technical assistance and pricing information.

5. Sharing Your Information

5.1. We do not sell, trade, or rent to others the personal information we collect online.

5.2. Platypus Partners may use third parties in order to provide certain services on our behalf and information gathered from the Platypus Partners site will be provided to them, but only the information they need to provide the services to you. Platypus Partners has taken steps to ensure that these third-party service providers are obligated to protect Personal Information on Platypus Partners' behalf.

5.3. Otherwise, your personal information is never shared outside of Platypus Partners without notice to you unless it is required by law, or it would protect the personal safety of Platypus Partners users, to protect the Platypus Partners website, and to protect the public.

5.4. Platypus Partners or its related entities could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that Platypus Partners would share some or all of your personal information to continue serving you and other users of our Site.

6. Accessing or Changing Your Personal Information

6.1. Platypus Partners seeks to ensure that personal information about you, which it holds, is accurate and complete. If you have download a demonstration copy of a Platypus Partners product, purchased a Platypus product, if you requested information, or if you change your mind and wish not to receive further marketing communications from Platypus Partners Australia, let us know and we will do all we can to honour your request. All e-mail communications from us, such as newsletters and product announcements, tell you how to stop receiving them. Please follow these instructions if you no longer wish to receive the e-mail messages.

7. Protecting Your Information

7.1. Platypus Partners is committed to protecting your information. To prevent unauthorised access, maintain accuracy, and ensure proper use of information, we have in place physical, electronic and managerial processes to secure the information we collect online.

7.2. We use SSL and TLS encryption technology to safeguard personal information while it is being sent to us. SSL and TLS is designed to make the information unreadable by anyone but us. This security measure is working when you see the symbol of an unbroken key or closed lock (depending on your browser) at the bottom of your browser window.

8. Cookies

8.1. Some Platypus Partners web pages use "cookies." A cookie is a small file that a website may send to your browser, which may then store it on your hard drive. A cookie helps Platypus Partners better serve you when you return to this site.

8.2. Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept certain cookies, by adjusting the preferences in your browser. You can find information on popular browsers and how you can adjust them to control cookies at the following Web sites:

  • Microsoft Internet Explorer:
  • Netscape Navigator:

9. Children's data

9.1. Platypus Partners Australia believes that protecting children's privacy online is extremely important, and we encourage parents and guardians to take an active role in their children's use of the Internet and to spend time online with their children. Platypus Partners respects national and international laws and accordingly, at our Site we do not collect personal information from children without parental consent.

10. Business relationships

10.1. The Platypus Partners site may contain links to other Web sites. Platypus Partners is not responsible for the privacy practices or the content of those other sites. This privacy statement applies solely to information collected by this Web site.

11. Notification of changes

11.1. Platypus Partners will occasionally update this privacy statement. When we do, we will change the last modified date at the bottom of the privacy statement. If we make material changes to this statement, we notify you by placing a prominent notice on our website. This privacy statement was last updated on April 9, 2002. Check this section for changes after this date.

12. Questions

12.1. If you have any questions or concerns about Platypus Partners Australia's handling of personal information or about this Online Privacy Statement, please send an e-mail to